Privacy policy
At Coastline Ebikes, your privacy is important to us. This policy explains how we collect, use and protect your personal information.
1. Information We Collect
When you place an order or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Communicate about your purchases
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Provide customer support
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Improve our services
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Meet legal and regulatory obligations
3. Data Security
We take reasonable steps to protect your personal data. Payment information is handled securely by trusted payment processors and is not stored on our servers.
4. Sharing of Information
We do not sell or rent your personal data. We may share necessary information with trusted third parties such as payment processors, couriers and website service providers to complete orders and operate our business.
5. Cookies
Our website uses cookies to improve your experience, remember preferences and analyse website traffic.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
7. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.
8. Contact
For privacy-related enquiries, contact: sales@coastlineebikes.com.au